Refund policy
RETURN AND REFUND POLICY
Return Window You have 30 days from the date of delivery to request a return for eligible items.
Eligible Items
- Broken or deteriorated product.
Non-Returnable Items
- Final sale items
- Personalized or customized products
- Perishable goods
- Digital products
Return Process
- Contact us at [your email] to initiate a return
- We will provide return instructions and a return authorization number
- Package items securely with the return authorization number
- Ship to: [Your return address]
Return Shipping
- Customers are responsible for return shipping costs unless the item was defective or we made an error
- We recommend using a trackable shipping service
Refunds
- Refunds will be processed within 5-10 business days after we receive your return
- Refunds will be issued to the original payment method
- Shipping costs are non-refundable unless we made an error
- A restocking fee of [X%] may apply to certain returns
International Returns
- International customers are responsible for return shipping costs and any customs duties
- Refund processing time may vary based on your location